Lemonway changelog
Lemonway changelog
www.lemonway.com

3DS v2 : Frictionless Payments

 

API Method Update

 

 

With PSD2, in order to reduce frauds and chargebacks, SCA (Strong Customer Authentication) becomes mandatory for all new card transactions. Cardholders will have to go through 3DS authentication to confirm payments.

The good news is that after risk assessment, banks can decide to skip the 3DS process to allow frictionless payment, improving the customer experience and the success rate of transactions.

NEW: We now share the status of 3DS v2 Authentication, when available, on the dashboard and through the API.

3DS MODE REQUESTED: "NO PREFERENCE" by default, means the Issuing Bank can decide to activate or not activate 3DS v2

3DS RESULT: "CHALLENGE" means 3DS v2 was activated and the cardholder was asked to be strongly authenticated or "FRICTIONLESS" means 3DS v2 was not activated.

Dashboard 3DSResult.png

API documentation

Api REST: GET/v2/moneyins

Api SOAP: GetMoneyInTransDetails

Guidelines on Card Payments to avoid soft declines are available in the:

API REST

API SOAP

Account Balance in Account Details > Operations

 

Dashboard

 

 

The balance of an account after each transaction is visible in a new column.

This column is available in the Operations page for each account, including the SC account.

image (130).png

Cancel pending Direct Debit and Cheque transaction

 

Dashboard

 

 

Cancelling a pending incoming Direct Debit or Cheque Operation is now available in the new Dashboard.

How? Select a pending Direct debit or Cheque transaction, go to the operation details and click Cancel operation.

You need to have these permissions:

  • Cancel Direct Debit incoming operation in order to cancel a pending SDD operation

  • Cancel incoming operation by check in order to cancel a pending Cheque operation

These permissions are already given by default to MB-ADMIN roles.

image.png

PSD2 and Card Payments

 

Documentation

 

 

We have recently updated our APIv1 and API v2 documentation with a section that concerns PSD2 and Card Payments.

Lemonway wants to ensure that card payments are processed smoothly with no declines, we've outlined some recommendations and best practices to help you during the 3D Secure transition period.

API v1 - PSD2 and Card Payments

API v2 - PSD2 and Card Payments

Export Data Increase

 

Dashboard

 

 

We have increased the export limit for XLS and CSV format to 30,000 lines. PDF limitation remains at 10,000.

Notification when an account is blocked or unblocked

 

Notifications

 

 

Since December, the reason for blocking an account was only displayed in the Dashboard.

From now on, the reason why the account is blocked, will also be shown in the notification (type 13).

We’ve also added 3 new keys:

  • ReasonID: This relates to the reason why the account is blocked/unblocked and has triggered the notification
  • Blocking: “1 if the reason is blocking and, “0” if it’s no longer blocking.
  • BlockingReason: Shows the list of reasons why the account is blocked.

Please refer to the documentation: REST documentation and SOAP documentation

Display P2Ps associated to an operation

 

Dashboard

 

 

P2Ps associated to an operation are now displayed in the section "Related operations" of the Operation details page.

In order for the P2P to be displayed there, you will need to link it with the operation at the creation of the P2P by selecting the Origin transaction ID (via API or the Dashboard).

image (110).png

Invite New Users to the Dashboard

 

Dashboard

 

 

Admins can invite new users to sign up to the dashboard. Invited users will chose their passwords and enter their first and last names to personalise their profiles.

How: 1- From the Dashboard, click Users in the section Configuration, then click Send an invitation. 2- Enter the user's email address you want to invite and select their user role. 3- They will receive an email with a link to the sign up page.

Screenshot_5.png

Blocked Account Reasons

 

Dashboard

 

 

If an account is blocked by Lemonway Screenshot_50.png you will now be able to see the reason why.

In the Account Details page, in the Overview tab you will see a box displaying the reasons and explanations of the blocking.

Blocking reasons.png

Search highlights

 

Dashboard

 

 

When you search in a table, the searched text will be highlighted on the page!

search highlight.png

💡 Tip: if you know what you are searching for (ex: an account ID or a transaction ID), below the column name, click on the right of the magnifying glass 🔍 and search for the term directly there.

search_accountID.gif